At 4100, every piece of your information is a trust we hold sacred. No hidden conditions, no selling to third parties — just the highest level of protection. Reading this policy will give you a clear understanding of exactly how and why your data is used.
Our privacy framework is built on six core pillars
At 4100, all your data is protected with 256-bit SSL encryption. We use banking-grade security technology, and even we cannot view your password.
Your name, number, and payment details are never sold to third parties. We do not share personal information with advertisers. This is our unwavering commitment.
All data is stored on internationally certified servers. Regular backups and security audits are conducted, and unauthorised server access is entirely prevented.
We only collect information that is genuinely necessary to provide our services. No unnecessary data is requested, and the reason for collecting each piece of information is clearly stated.
You can view, update, or delete your information at any time. You also have the right to data portability. Contact our support team and we will respond within 72 hours.
Independent third-party cybersecurity experts regularly audit 4100's systems. Any vulnerabilities discovered are addressed immediately.
4100 ("we", "us", "our") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the 4100 platform (website and mobile version), why we collect it, how we use it, and how it is kept secure.
By creating an account or using the 4100 platform, you agree to this Privacy Policy. We always strive to explain everything in plain, transparent, and easy-to-understand language.
In Brief: Your data is safe with us. We only collect what is necessary to provide our services and never sell it to third parties.
This policy is aligned with Bangladesh's prevailing data protection principles and international GDPR guidelines.
Information you provide when registering and using 4100:
Identity: Name, Date of Birth, Nationality
Contact: Mobile Number, Email
Financial: Payment method (bKash/Nagad/Rocket number)
Identity Documents: NID (for KYC verification)
Some information is collected automatically while you use 4100:
| Data Type | Purpose | Retention Period |
|---|---|---|
| IP Address | Security & Fraud Prevention | 90 days |
| Device Information | Service Optimization | Upon session end |
| Browser Type | Ensuring Compliance | 30 days |
| Gaming History | Account Management | 5 years |
| Transaction Logs | Financial Records & AML | 7 years |
4100 collects information through several methods, with full transparency maintained at every step:
4100 never collects your information without your knowledge. Before any data is collected, you are clearly informed of the reason it is needed.
The information we collect from you is used solely for the following purposes — and for no other reason:
Important: 4100 never shares your data with third parties for advertising purposes. Promotional messages are sent exclusively from our own platform.
At 4100, we use industry-leading security technology to keep your information safe:
Please note: No one can guarantee 100% security on the internet. However, 4100 uses the most advanced technology and best practices available to protect your data.
Cookies are small text files stored in your browser. 4100 uses cookies to enhance your experience on the platform.
You can also manage cookies through your browser settings. Please note that disabling essential cookies may affect the proper functioning of the site.
4100 does not retain your data any longer than necessary. Retention periods are determined by the type of information:
Once the retention period expires, data is securely and permanently deleted — with no possibility of recovery.
As a 4100 user, you have the following rights regarding your data:
Right to Access Data
You may request to view what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Data Portability
You may request a copy of your data in a portable format.
Right to Object to Processing
You may object to the use of your data for specific purposes.
Right to Restrict Processing
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of your rights, email us at support@4100.im. We will respond within 30 days. For urgent matters, reach us via live chat at the Help Center.
4100 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.
If we become aware that a minor is using our platform, their account will be suspended immediately and all collected data will be permanently deleted.
If a parent or guardian suspects their child is using 4100, please contact us immediately at support@4100.im.
4100 may update this Privacy Policy from time to time. Changes are typically made due to:
You will be notified via your registered mobile number or email address whenever significant changes are made. The date of any update will appear at the top of this page under "Last Updated".
Continuing to use the platform after any changes have been made constitutes your acceptance of the updated policy. If you do not agree, you have the right to close your account.
For any questions about our Privacy Policy, requests to access your data, or to file a complaint, please contact our dedicated privacy team:
Email: support@4100.im
Write to us in Bengali and receive a response in Bengali. We aim to reply within 30 days.
Live Chat: Active 24/7
Contact our Help Centre.
The Bengali version of this Privacy Policy is the original and legally binding version. In the event of any linguistic discrepancy, the Bengali version shall prevail.